Support
DIVR
If you have a problem with a DIVR headset, please fill out the DIVR support form, that provides all the information that we need to diagnose the problem.
Please click here to access the DIVR Headset Support Form
If you have an issue with a DIVR accessory*, such as a snorkel, clip, tether, etc, please fill up the form below
Please click here to access the DIVR Accessory Support Form
*Please keep in mind that spare DIVR Accessories are prepackaged in the original delivery and any that need support in excess of that are not covered under warranty. Please contact support@ballastvr.com for the price list of additional accessories.
VRSlide
For any support requests related to a VRSlide product, please contact us directly at :
Warranty
Wondering what warranty rights you have? Please refer to our EULA and Warranty pages for more information.